Class Policies

Students are expected to attend all classes. Because each class runs over a short period, missed classes are not eligible for a make-up class.

If a student is unable to attend a class, please let the teachers know through WhatsApp or email as soon as possible so they can account for the change.

Class doors open 10 minutes before the beginning of class and close 10 minutes after the class starts. If your student is arriving more than 10 minutes after class begins, message the primary contact for the class (the phone number is in the WhatsApp group description).

Because of other commitments, teachers stay for only 10 minutes after class ends, and the door closes then. If you will be more than 10 minutes late to pick up your student, please message the primary contact for the team.

For any class-related reason, email business@seattlesolvers.com or send a WhatsApp message to the class primary contact (the phone number is in the WhatsApp group description). If it is urgent, message on WhatsApp.

We do not take phone calls outside of class time.

The Seattle Solvers promise a 75% refund to anyone who cancels their enrollment up to two weeks before classes begin. Refund requests received within two weeks of the start date are not accepted.

To cancel your enrollment, email business@seattlesolvers.com. If the Seattle Solvers cancel a class you are enrolled in, you will get a full refund.